It's our business to know your business

Our Clients

The team at MS Facilities has worked with a diverse range of clients, from private and public healthcare to local government, SMEs, and licensed retail businesses. 

New Service - We can now supply SIA licensed Door Supervisors!

 

We focus on delivering the bigger picture to smaller entities, tailoring our services to fit your needs.  

 

Don’t need the full package? We’ve got you covered. Whether it’s a single FRA, Water Conservation Audit, Energy Efficiency Audit, or Plastic Management Audit, we can handle individual audits as well as complete packages - just let us know what you’re after.  

 

Running a single office? We can provide the same high-quality services that big brands use to keep compliant.  

 

Operating globally? We offer solutions that meet local legislation wherever you are.  

Professionals at work

We cater for the needs of your business

Whether you’re exploring budgets and operational forecasting for fresh ideas, rethinking your estate strategy 
to meet business demands, or delving into the customer journey to discover what truly matters 
to your service users 
- we can help

Want to be more sustainable, show clients you take environmental impact seriously, or figure out your 
scope 3 emissions score - we can help

Got a project but not enough manpower, don’t know where to start, or aren’t sure if it’s even a project 
and need some guidance - we can help

Our in-house team brings over 20 years of experience in facilities and operations across a wide range of industries, backed by qualifications like PRINCE2, ILM, NEBOSH, and certifications including MIoL and CIWFM. 
To top it off, we’ve built strong partnerships with trusted local contractors who expand our services. 
We work so seamlessly with them and keep such open relationships with our clients that if we can’t fully meet your needs, we’ll recommend our network of specialists directly, ensuring you benefit from our savings.

How do we do it?

Analysis & Research

We collaborate with all the right people to fully understand the project requirements. Then we mix industry best practices with our own creative, out-of-the-box thinking to develop a variety of ideas and criteria. 

We work closely with you to make sure you get exactly what you need, managing as much or as little of the project as you’d like - we’ve got your back.

Strategy & Execution

This is the exciting part - we strategize your ideas and requirements to create a plan that’s future-proof, within tolerance, and aligned with your business needs and budget. 

Then we get straight to work, delivering the highest level of service with our friendly yet professional approach, giving you peace of mind.

Ongoing Support

Of course, it doesn’t end there. Our team is always available via email or phone to support you after the project is complete. We make it a point to check in, ensure you’re happy with the outcome, and answer any questions you may have. 

If we’ve built in a monitoring program, that’s simply part of what we do. Even if you haven’t opted for one, we’re not in the business of taking your money and disappearing – we go the extra mile to make sure you’re satisfied.

Sustainability

Sustainability and ESG strategies are a top priority for modern businesses. We offer advice and 
custom packages tailored to your business model, helping you achieve carbon neutrality 
and net zero goals through emission monitoring, carbon offset projects, and sustainable 
initiatives, without green-washing. We’ve worked with B Corp and Plastic Management 
companies and even helped a client reach carbon neutrality in just eight months.  

We can also review your supply chain, working with suppliers who divert 100% of waste 
from landfill, provide 100% renewable energy, use biodegradable products, and operate 
electric vehicles, among other eco-friendly practices and 'quick-wins'.  

Our refurbishment and new opening projects can focus on the circular economy and up-cycling 
and our close-downs always ensure nothing goes to landfill...ever. 

We’re passionate about protecting the planet.

Premises Management

New openings, premises closure, relocations, refurbishments, PPM, facilities - we've got your back

The team at MSF has handled relocations, as well as openings and closings, both in the UK and internationally. We specialize in creating tailored packages that suit your needs and managing the entire process for you. If your business is already established but you’d like the peace of mind that it’s run compliantly, we can design a bespoke package centered around your operations, covering everything from liaising with landlords and managing agents to overseeing the dilapidation process. We also work with a range of specialist contractors who are eager to help keep your costs down.

TFM anyone?

Total Facilities Management 

Need help managing your cleaning? 
We’ve got it covered. 
Want a 3- or 5-year estates strategy? 
We can handle that too - and everything in between. 

From hard and soft facilities to estates, health and safety, fire safety, and sustainability, we’re the experts so you don’t have to be. Once we understand your needs, we’ll tailor our services to free up your time and resources, so you can focus on moving your business forward.

We are committed to you.

Your corporate objectives 
are our passion

We’re a small company with big ideas and a passion for success.  

Give us a goal, and we’ll achieve it - no matter what
Share an idea, and we’ll work alongside you to bring it to life.  

But talk is easy. How can we show that the team at MS Facilities Ltd can truly deliver? Beyond the clear results you’ll see when working with us, take a look at some of our achievements to date

8months

To achieve carbon neutrality

We partnered with an organisation to achieve carbon neutrality in just eight months-an incredible accomplishment that reflects the dedication we invest in understanding your business.

97%

User satisfaction 
score

In just four months, we boosted a client's service user satisfaction score from a much-needed 52% to an impressive 97.3% through a service model upgrade, AI integration, and tech updates.

£245k

Reactive Maintenance budget saved in year 1

We cut our client's budget by an impressive £245k through PPM schedule refresh, aligning estate strategies, retraining in-house maintenance teams, and redesigning contract processes.

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